With meticulous attention to detail and a commitment to excellence, KHA becomes an integral component of the firm’s IT team.
SERVICES INCLUDE:
Project Design and Management: Design and manage the implementation of a firm-wide software conversion.
End-User Training: Firm-wide conversion training, skill-building training, and as-needed new-hire training.
IT Staff Training: Train-the-trainer, train IT support staff.
E-Learning: Comprehensive courseware available for software applications.
International Training: Training curriculums translated and taught in foreign languages.
Skill Assessment: Assessment sessions and utilities to determine the skill level of users in different software applications.
Floor Support: Consultants that serve as floor walkers to assist users during a conversion period.
Help-Desk Staffing: Temporary Help-Desk staffing to assist firms during transition periods.
Documentation: End-user training materials, Procedure Guides, Documentation.
Customized Software: VBA programming for template solutions. Litera Forte and Create customization.